This is a book not to IGNORE for all managers. Learn the LESSONS, gain a valuable RESOURCE, raise your management profile and kick the ball out of the park!

A powerful guide to the world of management, based on over 30 years of experience, and 1000's of people that I have worked with.

This book is packed with helpful and insightful management stories, useful management models, tips, strategies, reflective activities, and exercises to enable managers to better understand themselves, their team, and the dynamics of relationships. It allows managers to be very effective and manage the challenges facing them in today's world of business.

This is YOUR SMART practical guide to help you avoid those mistakes and NOT to Balls it up.

This book will help you:

- Understand the crucial foundations supporting conversations, constructive feedback, conflict, and the big one in the world of management; communication.

- Navigate the subject of 'attitude'; helping you build your personal confidence.

- Develop strategies to help you become a 'Motivation Maestro, to aid productivity and make your management life easier.

- Enable you to develop better relationships, helping you to manage challenging conversations and difficult subjects easier and with increased confidence.

- Be a manager that empowers and supports their team to perform at their best.

Tracy-Anne Barker is a much sought-after management consultant. She has led change programmes, trained, mentored, and coached 1000's. A trusted professional, she designs and delivers impactful leadership and management programmes. Tracy-Anne has learned through both her own and clients' experiences how a manager can have a positive impact and achieve the results they want to achieve. She is committed to empowering managers to step up and create high-performing, productive and sustainable workplaces where teams thrive and develop.