Biff: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns

Eddy, Bill

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Condition: New, UPC: 9781936268726, Publication Date: Mon, September 1, 2014, Type: Paperback ,

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4The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.

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