According to The Waiter, 80 percent of customers are nice people just looking for something to eat. The remaining 20 percent, however, are socially maladjusted psychopaths.

Eye-opening, outrageous, and unabashed--replete with tales of customer stupidity, arrogant misbehavior, and unseen tidbits of human grace in the most unlikely places--Waiter Rant presents the server's unique point of view, revealing surefire secrets to getting good service, proper tipping etiquette, and ways to ensure that your waiter won't spit on your food.