Recent MBA grad Bronwyn Crewse has just taken over her family's ice cream shop in Chagrin Falls, Ohio, and she's going back to basics. Win is renovating Crewse Creamery to restore its former glory, and filling the menu with delicious, homemade ice cream flavors--many from her grandmother's original recipes. But unexpected construction delays mean she misses the summer season, and the shop has a literal cold opening: the day she opens her doors an early first snow descends on the village and keeps the customers away.

To make matters worse, that evening, Win finds a body in the snow, and it turns out the dead man was a grifter with an old feud with the Crewse family. Soon, Win's father is implicated in his death. It's not easy to juggle a new-to-her business while solving a crime, but Win is determined to do it. With the help of her quirky best friends and her tight-knit family, she'll catch the ice cold killer before she has a meltdown...