for the right word at a crucial moment, the revised third edition of this bestselling guide offers a smart and succinct way to say everything
One million copies sold!
How to Say It(R) provides clear and practical guidance for what to say--and what not to say--in any situation. Covering everything from business correspondence to personal letters, this is the perfect desk reference for anyone who often finds themselves struggling to find those perfect words for:
* Apologies and sympathy letters
* Letters to the editor
* Cover letters
* Fundraising requests
* Social correspondence, including invitations and Announcements
This new edition features expanded advice for personal and business emails, blogs, and international communication.