Negotiation skills are essential for managing teams, persuading others and finding win-win solutions. This practical guide gives you the tools you need to improve your negotiation tactics.

Whether you're new to negotiating or eager to enhance your existing skills, this is the guide for you. Inside you'll find:

- Practical, "how-to" approach that teaches you the skills you need to run a project successfully.
- New spreads on negotiation online rather than face to face.
- Step-by-step instructions, tips, checklists and "Ask yourself" features show you how to make an impact.
- Tables, illustrations, "in-focus" panels and real-life case studies demonstrate and explain problem-solving, and how to build confidence and get results.

The illustrated guide to negotiating is the perfect tool for managers and business leaders. The slim, compact format allows you to use this book as an on-hand reference whenever you need advice on mitigating decision traps and impasses. You'll discover how to improve your negotiating skills by defining your style, preparing properly and designing your meeting structure, plus how to build relationships, develop trust, negotiate fairly, and tips on negotiating styles.

This business management book is packed with step-by-step instructions, tips and checklists to show you how to persuade in business! Tables, illustrations and real-life case studies further explain how to build confidence and get results.

Whether it's negotiating, managing people or improving your leadership skills, DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style.