All too often, solving tough work issues can become a tug of war as clashing departments, priorities, personality styles, and other concerns threaten to destroy any possibility of a successful conclusion. But by sharing hopes, and focusing on information rather than debate, the path to agreement can become wonderfully clear.

This book gives you a simple 10-step process to help their people overcome seemingly intractable differences, paving the way for groups to:

• Embrace a world view filled with the possibility of creating better results together
• Shift their attention from the stale "What should we do?" to a fresh "How can we achieve what we really want?" attitude
• Tap into who they are to define and articulate their hopes

Business professionals looking for quick, exciting ways to energize their often-contentious decision-making process will find all the help they need, from real-life scenarios showing the process in action to a self-assessment checklist.

How Great Decisions Get Made provides the key to overcoming barriers, making people feel great about the work they do, and achieving extraordinary results.