9Residential construction performance guidelines is the most widely used recommendation by the home building and remodeling industry on how homes should perform during the warranty period. This fully-amended reference tool will help builders and remodelers manage customer expectations and resolve customer complaints, while delivering high-performance homes.

Features include:

• More than 330 guidelines in 13 major construction categories
• New guidelines on crawl spaces, subfloor and joists, windows and glass, plumbing, cabinets, and more
• Glossary of common terms
• Italicized terms throughout for easy identification in the Glossary.

The consumer version of Residential Construction Performance Guidelines (sold separately) allows you to:

• Help customers understand the basics of a properly constructed home and how it should perform during the warranty period
• Take action to resolve customer concerns before they escalate to complaints
• Exhibit your professionalism by showing that you consistently meet or exceed accepted industry guidelines.