8Why do some leaders succeed while others fall flat on their faces? Approachability. The Approachability Playbook reveals 3 essential habits the best leaders use to build connection and get "above and beyond" performance from their teams. What's more, they're easy to learn and deliver substantial business results including 71% lower turnover. The Playbook is a practical guide full of ready-to-use tools and templates. It is not theory about what could work, or what works when things are going great. Instead, it provides hands-on tools, tested a proven by research and with real-life leaders in organizations ranging from the Fortune 50 global manufacturing and retail operations to small entrepreneurial companies. Written by Phillip B. Wilson, the founder of Approachable Leadership and a national expert on leadership and creating positive and engaged workplaces. He is regularly featured in the business media including Fox Business News, Fast Company, and The New York Times. His last book Left of Boom reached #2 on the Amazon.com Hot HR Books list. He delivers keynote speeches, and leadership training across the US and Canada. He lives in Broken Arrow, OK.