Memorial Summit Mall might not have a Santa this Christmas and journalist Sam Sanders is reluctantly investigating. Richard, her Christmas obsessed editor, assigned the story and she really needs to keep this job. As one interview leads to another, Sam gets closer to the true identity of Santa Claus and proof he actually exists. An anonymous letter, an invitation to a secret Santa association, and an unlikely friendship with the big man himself, lead Sam on a wild Christmas adventure that ends with an interesting alliance that just might save the Memorial Summit Mall Santa, and mall Santas everywhere.