7Featuring new expert contributing authors from across the country, this timely revision addresses all the important topics in the effective management of public health departments and agencies. Using a practical, nontheoretical approach, the book is ideal for the hands-on management of these complex organizations and their daily operations. The Third Edition has been thoroughly revised with new case studies as well as the following new chapters: - Chapter 2 Leadership and Governance - Chapter 16 Public Health Performance Standards - Chapter 17 Continuous Quality Improvement - Chapter 18 Accreditation - Chapter 21 Social (Electronic) Media - Chapter 28 Starting a Health Board in the 21st Century The text is accompanied by a complete package of instructor resources including a Transition Guide, Instructor's Manual, TestBank, and PowerPoint slides.