Them, and Make Them Love You is aimed at first-time visitors to France as well as long-term expatriates. Designed to help readers "crack the code," avoid common mistakes, and get off on the right foot with the French, the book begins with five easy-to-follow essential tips "for even brief encounters" by introducing a few French phrases--and how to say them--that will pave the way for a positive experience in France. The tips are followed by 10 chapters that go into a deeper explanation of French habits, manners, and ways of viewing the world. Hulstrand shares the perspective she has gained in nearly 40 years of time spent living, working, teaching, and traveling in France, and illustrates the principles she is discussing with sometimes touching, and often amusing, personal anecdotes. Her deep admiration and affection for the French people is clear, but she also knows that they can "require special handling" and provides helpful, practical tips on how to do so, inviting readers to learn from her mistakes. Reflections contributed by David Downie, Adrian Leeds, Harriet Welty Rochefort, and other well-known commentators on Franco-American cultural differences provide additional perspective and depth. A glossary of French terms that is both substantive and whimsical provides surprising insights into historical as well as cultural reasons for the French being "the way they are." Aimed mainly at an American audience, this book will be helpful for anyone who wants to better understand the French, and have fun while doing so.