Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service Is Alive
Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service Is Alive
Minton, Charles Ryan
product information
Condition: New, UPC: 9781544512075, Publication Date: Thu, November 1, 2018, Type: Paperback ,
join & start selling
description
9By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out. In Thanks for Coming In Today, Charles Ryan Minton, president of CRM Hospitality and Consulting, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron
reviews

Be the first to write a review

member goods

No member items were found under this heading.

notems store

listens & views

DOMINO HARVEST

by STANLEY,JAMES LEE

COMPACT DISC

out of stock

$14.75

AT THE APOLLO

by MCGRIFF,JIMMY

COMPACT DISC

out of stock

$11.99

SECRET CHANTS: A TRIP TO ...

by DAS,SURAJIT

COMPACT DISC

out of stock

$13.25

LOVERS OUGHT TO (UK)

by KABEEDIES

7-INCH SINGLE

out of stock

$10.99

Return Policy

All sales are final

Shipping

No special shipping considerations available.
Shipping fees determined at checkout.