How can they continue to provide memorable customer experiences no matter what obstacles appear in their way?

How do some leaders continue to inspire high performance while optimizing profits, growth, and retention?

Thousands of books have been written about leadership and workplace culture, but many rely too much on abstract philosophy and head-scratching jargon. In Jumpstart Your Workplace Culture, Eric Stone breaks through the noise to give readers a practical road map for fostering a culture that yields results year in and year out. Influenced by his quarter-century of experience with one of America's most beloved brands, the book is loaded with interviews from senior corporate executives as well as real-life examples and anecdotes. With a distinctive approach that balances flexibility and accountability, Eric digs deep into his accumulated wisdom and experience to help readers know when--and how--to redirect their culture or take a new route. He equips you with everything you need to ignite and maintain a workplace that runs smoothly . . . and never again needs a jumpstart.