Since the workplace is made up of multiple generations, you are likely to experience generational friction first-hand. But let's be clear: these are not problems to fix. Rather, they are dif-ferences to understand, appreciate, and--ultimately--leverage.

Organizational behavior expert Chris De Santis has studied the literature on par-enting, generational research, and the evolving American worker and workplace for decades. This deeply researched book reveals a fresh and easily implemented framework for understanding genera-tional perspectives, explaining when it makes sense to talk about these differ-ences and when it doesn't.

In Why I Find You Irritating, you'll learn why organizations need to embrace lop-sidedness as a way of reversing the commoditization of talent while simulta-neously respecting what is unique about each of us. By understanding and appreciat-ing our colleagues, we can reduce friction, increase engagement, and improve both productivity and job satisfaction.