A few years ago, Don Baptiste started noticing that more and more, people were treating each other not so nicely. From the office where people wouldn't say hello, to the road where people would cut each other off and express road rage, things just didn't seem as pleasant as they once had been.
Don believes we can do better. Being not so nice has an impact on people, and being nice has a relatively equal impact. It's amazing how one interaction can change one's mood for an entire day. The main focus of this thought-provoking guidebook is how to be better at being nice while building a nicer world. It will remind readers how much of a difference we can make simply by being nice. He gives tips on how to be nicer in many different settings based on a few key themes. All it takes is a little effort.