Holly Noel Brigham is trapped back in her hometown of Bavarian Falls personalizing ornaments at Neumann's, the famous mile-long Christmas store-and she doesn't even like Christmas.
Problems, not presents, are stacking up for Holly. She's in her thirties, still single, and sleeping in her childhood bedroom due to a failed start-up in the city.
Holly needs a turn of heart in order to unlock what's next. The only guy showing any interest in her is quirky Frank, who keeps her laughing but makes her feel boxed in. Then there's handsome Nik, who has a shady past but takes her ambitions seriously. As Holly works through fractured relationships and embarrassing misunderstandings, she stumbles upon love in the Bavarian-themed town from which she tried to distance herself.