Anecdotal evidence suggests that it's often the latest trendy product that is currently driving homeowners to investigate smart home technologies. These products are not all plug and play and installing them may require input from competent electrical installers.

Electrical installers are perfectly placed to advise their clients to keep an open mind. By first understanding what the client is trying to achieve installers can then advise them on what solutions can best meet their requirements.

The aim of this guide is to give electrical installers the framework they need to help householders decide what sort of smart home technology would best suit their requirements and their home. It offers insights into all the things installers need to know; from your first contact with the homeowner; to talking about their needs; through installation; to how to generate and leave appropriate documents to support the installation.