8The value of this book to the reader as well as their agency is based on offering essential information to assist in their desire to provide: A mechanism to consistently train employees A tool to evaluate the effective of the field crews A means of establishing efficiencies in the operation of the systems A reliable process to enhance the efforts of work teams An approach to align work plans with regulatory requirements A proven system to aid in accomplishing the operational goals of the agency Also covered in this book are some of the challenges and difficulties associated with identifying critical Standard Operating Procedures, determining selected employees to participate in the process, as well as the importance of the timely delivery of these important processes.