The opening chapter introduces readers to human services management, the principles of mission-based leadership, the importance of innovative thinking, and the responsibilities of a human services leader. Additional chapters help readers build a diversity and inclusion plan and prepare for unique challenges within the field, including high-stress environments, recruitment-related issues, redesigning job positions, determining training needs, and more. The book offers strategies for effective team building, discusses various models of leadership, and reviews ethical approaches to decision-making and policy. Closing chapters cover finance management and program evaluation and assessment.
Developed to serve as a definitive handbook, Human Services Management Resource Guide for Directors is an ideal resource for graduate-level courses and programs in management and human services leadership.