In a world that celebrates tough leaders who show no weakness, Milano suggests another model is more desirable. Using his own extensive experience from climbing the Army hierarchy to combat tours of duty in Iraq to a retail distribution center in the U.S., he shows how the old model of leadership is becoming less viable in a changing world.
After 33 successful years in the US Army and 7 with Target Corporation, Milano is convinced that the answer to great leadership in the future lies in a single concept. The incredible power of vulnerability.