The book series shows the good and the challenging parts of being a service dog as narrated by Daisy herself. Most times, Daisy is good at following commands, but sometimes she has a bad day and forgets. The series walks you through a service dog's various jobs, how they should behave in public, and how they and their handlers should be treated.
Additionally, besides being educational, the series helps to contribute to the atmosphere of inclusiveness and understanding of those with disabilities.